Terms of service

Welcome to our online store. Please read these Terms and Conditions carefully before using our website or placing any orders.

1. Purchases

  • All products listed are 100% authentic.

  • Once an order is confirmed and paid for, it cannot be modified or canceled.

  • If an item becomes unavailable after purchase, we will contact you to arrange a refund or a replacement.

2. Shipping and Delivery 

  • Delivery time varies depending on your location (typically 3-6 business days).

  • We are not responsible for delays caused by the shipping company.

3. Returns and Exchanges

  • For hygiene and safety reasons, we do not accept returns or exchanges for cosmetic products unless the item is damaged or incorrect.

  • Damaged or incorrect items must be reported within 24 hours of delivery, along with photo proof.

4. Payment

  • We accept payment via bank transfer / Vodafone Cash 

  • Orders are only processed after payment is confirmed.

5. Privacy

  • We respect your privacy and will never share your personal data with any third party.

6. Changes to Terms

  • We reserve the right to modify these Terms and Conditions at any time without prior notice.